Privacy Policy

1. Introduction

This Privacy Policy describes how Ghalib Sahab Perfumes ("we", "us", "our") collects, uses, and protects information when you visit our website or place an order. By using our website, you agree to the practices described in this policy.

2. Information We Collect

When you place an order or contact us, we collect information such as your name, email address, phone number, and shipping or billing address.

When you make an online payment, this is handled securely by our payment gateway partner. We do not collect or store your card, UPI, or net banking details on our own servers.

We may also automatically collect certain information such as your IP address, browser type, and the pages you visit, to help us understand how our website is used.

3. How We Use Your Information

We use the information we collect to process and deliver your orders, respond to your queries, keep you updated about your order status, and improve the content and experience of our website.

4. Payment Security

All online payments are processed through a secure, trusted third-party payment gateway. Your payment details are encrypted and handled directly by our payment partner in accordance with industry security standards — we never see or store your full card or bank details.

5. Payment Methods

We offer the following payment options at checkout:

• Online Payment: pay securely using cards, UPI, net banking, or wallets. Your order is confirmed once the payment is successfully processed.
• Cash on Delivery (COD): pay in cash at the time your order is delivered. COD may not be available for all locations or order values, and orders may be subject to additional verification before dispatch.

6. Cookies

Our website may use cookies to keep the site functional, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings at any time; some features of the website may not work as intended if you do so.

7. Sharing of Information

We do not sell your personal information to anyone. We only share information with trusted service providers where necessary — for example, to process payments or to deliver your order — and when required to comply with the law.

8. Data Retention

We retain your order and account information for as long as needed to fulfil orders, meet legal obligations, and resolve any disputes, after which it is securely deleted.

9. Your Rights

You can request access to, correction of, or deletion of your personal information at any time by writing to us at [your business email].

10. Links to Other Sites

Our website may contain links to other websites not owned or managed by us. We are not responsible for the privacy practices of such websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date.

12. Contact Us

For any questions about this Privacy Policy, reach out to us at [+91 99990 70189].